How to Botch Trial Software

How to botch trial software:

  • Insist on offering the Windows version even though the user is on Mac.
  • Forget to put a link to the Mac version of the software on the download page.
  • Require Java to be present and running in the browser but forget to put up a warning when it is not.
  • Have a System Preferences pane with a product logo and single button which says “Uninstall …” but which does nothing when clicked.
  • Force the user to use the Activity Monitor to kill off the running product (which failed to be stopped by the “Uninstall …” button.
  • Finally force the user to have to manually remove the software from the various system folders.

Phew…

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